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Property Licensing Support Officer

Osborne Richardson
London, East London
Up to £22 per hour
Closing date
16 May 2024

Job Details

Our client, based in East London are looking for someone to work as part of a team to deliver the day to day licensing support functions in an effective, efficient and customer friendly manner, provide a first point of contact for tenants and landlords when they need specialist advice and information about property licensing. You will be asked to support the work of the enforcement officers by ensuring all information entered onto the database is accurate and up to date and to work effectively with other internal services to ensure a joined up service as well as the delivery of appropriate business support processes within the Property Licensing Team.

This is a great opportunity to get Private Sector Housing experience if you a relooking to get into this field

They are looking for

Experience of working in a high pressured fast paced environment
Significant experience of using databases to accurately record information
Experience of working to tight timescales
Experience of working in an enforcement service
Experience of dealing with difficult potentially aggressive customers
High level of accuracy and attention to detail
Good interpersonal skills with an ability to deal with potential conflict with difficult customers, explaining complex issues
Good customer service skills with the ability to liaise with customers via telephone or through written correspondence in a helpful, professional manner
A flexible approach to working practices and the ability to work under pressure
A high degree of motivation

An ability to work both individually and as part of a team
Able to work to tight timescales while retaining a high quality of work
An ability to communicate effectively clearly and concisely, both orally and in writing
An ability to come to sound objective decisions based upon an analysis of the facts and work within clearly defined levels of authority
An ability to plan, organise and prioritise work to meet tight deadlines and targets under own initiative
Able to input complex information into the database accurately

Sufficient knowledge of common hazards in the home to be able to give basic advice to tenants
Understanding of the Housing Health and Rating Scheme (HHSRS)
Knowledge and understanding of IT including case management databases and Microsoft applications, with the ability to quickly learn new systems
when necessary

If successful you will be offered a contract paying £22PH Umbrella however they have said that some rate negotiation may be possible.


About Osborne Richardson

Osborne Richardson are the market leading provider of professional Environmental Health recruitment services throughout the UK and have been providing services to Local Authorities and the private sector for 30 years.

We are able to offer a range of staffing solutions from short term contract to longer term consultancy services, from 1 member of temporary staff to a whole team of Consultants or permanent appointments.

Clients value our honesty and integrity and we have worked in partnership to develop long standing relationships across our network that allow us to deliver a professional and reliable service.

For job seekers, our unrivalled technical knowledge and long standing connections to the environmental health profession allows us to offer unbiased and informed advice to those at all stages of their career whether working on a contract or permanent basis.

For more information about how we can help and to see all of our current opportunities please visit our website

Osborne Richardson

3rd Floor, 66-68 Margaret Street, London W1W 8SR

Tel 0207 580 1500






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