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Inspection Readiness Manager

Osborne Richardson
£500 - £550 per day
Closing date
6 Apr 2024

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Consultancies / Contract Work, Housing
Contract Type
Full Time

Job Details

Our client, based in Central London is gearing up for its inaugural housing inspection, marking a significant milestone for the organization. We are seeking a candidate to spearhead the preparation efforts for this impending inspection. We're in search of an individual with a robust background in inspections, whether it be through experience with regulatory bodies such as CQC or Ofsted.

While exposure or direct work with the housing ombudsman and specific housing experience would be advantageous, it is not a strict requirement. The primary focus of this role is on inspections, necessitating someone who has previously operated within a senior leadership capacity or has taken the lead on inspection readiness initiatives.

Applicants should be able to demonstrate their expertise on their CV, showcasing their understanding of the requirements for preparing an organization for inspection. This includes ensuring all policies and procedures are up to date, verifying that necessary protocols are in place, and confirming that all team members are knowledgeable about their roles and responsibilities in the inspection process.

Inspection Readiness Manager

The council's Housing Services are high profile and vital to maintaining and enhancing the city council's reputation.

This role will

Work collaboratively and compassionately with Officers and Leaders across Housing and other corporate and third-party services to lead by example in driving and delivering a culture of excellence in responding to resident needs.

Lead on the implementation of key strategies, policies, procedures, and processes that demonstrate compliance with statutory obligations including inspection readiness by the Social Housing Regulator and compliance with the Complaint Handling Codes.

Maintain oversight of the inspection frameworks leading on planning to effectively project manage and provide support during any inspection.

Ensure that gap analysis against the current draft consumer standards is completed robustly, and evidence of compliance is gathered and recorded in a systematic way.

Develop and maintain an action plan which sets out how the organisation will achieve compliance with all aspects of the consumer standards, as well as setting out activities that lead to a high performing service with a culture of continuous improvement.

Develop and prepare routine reporting on progress against preparation for regulation activity including against the Tenant Satisfaction Measures and other relevant performance data.

Ensure the organisation is prepared for the inspection regime by taking an open and transparent approach, and embedding regulation work within service delivery so that improvement work is coordinated and aligned with Service, Directorate and Organisational priorities.

Drive improvements in cross-departmental working by taking a flexible approach which uses strong leadership skills to build relationships, sharing and learning from good practice, and co-creating policies and procedures that will deliver a consistently fair and equitable service for residents.

Demonstrate strong personal and professional curiosity, which also sensitively and compassionately challenges processes, procedures and decisions to ensure resident need and positive resident experiences are at the heart of what we do.

Skills required:

Career experience and knowledge of best practice in the housing sector
Significant knowledge of challenges facing the social housing sector
Strong business intelligence and analytical skills
Strong interpersonal skills with ability to communicate at a high standard both verbally and in writing with a range of audiences including, residents, staff and elected Members
Adept at finding innovative solutions to complex problems
Ability to build strong partnerships and productive working relationships
Confident at navigating complex political environments
Strong report writing ability
Strong aptitude for strategic thinking and development into organisational priorities
Ability to negotiate and influence to achieve effective and measurable outcomes
Excellent leadership skills to build trust, empowerment and development of staff

The successful candidate will be offered an initial 3 month contract paying £500 - £550 per day Umbrella.


About Osborne Richardson

Osborne Richardson are the market leading provider of professional Environmental Health recruitment services throughout the UK and have been providing services to Local Authorities and the private sector for 30 years.

We are able to offer a range of staffing solutions from short term contract to longer term consultancy services, from 1 member of temporary staff to a whole team of Consultants or permanent appointments.

Clients value our honesty and integrity and we have worked in partnership to develop long standing relationships across our network that allow us to deliver a professional and reliable service.

For job seekers, our unrivalled technical knowledge and long standing connections to the environmental health profession allows us to offer unbiased and informed advice to those at all stages of their career whether working on a contract or permanent basis.

For more information about how we can help and to see all of our current opportunities please visit our website

Osborne Richardson

3rd Floor, 66-68 Margaret Street, London W1W 8SR

Tel 0207 580 1500






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