Neighbourhood Service Officer

Vale of Glamorgan
£35,336 - £39,571 + additional payments for night time noise service
Closing date
3 Sep 2022

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Neighbourhood Service Officer

About us

We are recruiting a Neighbourhood Services Officer to our Neighbourhood Services Team within the Shared Regulatory Service. The Shared Regulatory Service operates across the three partner Councils, Bridgend, Cardiff and the Vale of Glamorgan under a single management structure.

About the role

Pay Details: Grade 9, SCP 31-35, £35,336 - £39,571 plus additional payments for night time noise service

Hours of Work / Working Pattern: 37 hours/ 5 days a week/ Flexi

Main Place of Work: Cardiff and the Vale of Glamorgan


We require an enthusiastic and professional officer to carry out investigations and enforce relevant Environmental Health Legislation in Cardiff and the Vale of Glamorgan. This will involve the investigation of Statutory Nuisance, particularly noise, dust and odour nuisance complaints.  The role requires the investigation of breaches of legislation, the undertaking of enforcement action such as issuing statutory notices and the instigation of legal proceedings.

The post holder will also be required to provide specialist advise to planning and licensing committees.

Part of the role will include working outside of normal working hours, including the reactive night-time noise service operated in Cardiff.

About you/You will need:

  • Professional qualification (a degree or equivalent in one of the key service disciplines)
  • Experience in the use of relevant legislation (especially around statutory nuisance), and a comprehensive understanding of the range of powers available to local authorities to resolve complex issues, and experience in the preparation of legal cases and control of evidence.

The successful candidates will have the ability and drive to provide a customer focused, responsive, risk based, effective and professional service. Key requirements include very effective communication and team working skills, the ability and motivation to solve problems, personal credibility and an approach that builds rapport and confidence from customers.

Additional information

DBS Check Required: No

For Further Information, contact: Claire Hartrey by email if you have any queries or would like to arrange an informal chat



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