HMO Officer

Buckinghamshire Council
£29,704 - £30,992
Closing date
31 Oct 2021

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HMO Officer

Location: Buckinghamshire County Wide


We are looking for an experienced HMO Officer to work in the Housing & Domestic team within the Council’s newly re-structured Environmental Health Service.

About us

Buckinghamshire Council is a new unitary authority that was created last year bringing together the former County and District Councils.  This is an exciting time for the service as we transform and harmonise our work. 

Working within the newly formed Housing and Domestic Team, you will have the opportunity to undertake challenging enforcement work to make a real difference in the lives of the residents of Buckinghamshire. This busy team is working flexibly in a friendly and supportive environment, aligned to several bases over a large geographical area.

About the role

The ideal candidate will have a good knowledge and understanding of the Housing Act 2004 and HMO licensing legislation. You must have excellent communication skills, attention to detail and have a positive approach to customer care.  

You will seek to work proactively and through intelligence-led methods to seek out undeclared and /or unlicensed Houses in Multiple Occupation (HMOs), gather evidence in accordance with the Police and Criminal Evidence Act 1984, assess applications made for licensed HMOs, along with identifying and recommending appropriate action to ensure HMOs comply with the relevant standards.

The HMO Officer will also work with other partners to suitably assess licence applicants under the Fit & Proper persons criteria.

With appropriate supervision and support, you will carry out inspections of HMOs and prepare statutory notices and documents for enforcement action under the relevant legislation.

Excellent communication skills are also essential to enable you to provide advice and guidance to landlords, tenants, occupiers, owners, leaseholders and other professionals.

The team respond to service requests and undertake proactive projects to tackle criminal landlords, inadequate and dangerous private rented housing and unlicensed HMOs.

About you

You will be educated to degree or diploma level or equivalent level, or have relevant and substantial work experience. You will need a certificate of competency in undertaking HHSRS assessments.

Good planning and organisational skills, IT skills and a proven ability to prioritise and coordinate a workload are essential.

This job does require carrying out site visits, but we actively encourage the team to adopt a flexible working approach to improve their work-life balance. This includes working from home and attending the office as and when required, such as face-to-face meetings.

Other information

Our main offices are based in Aylesbury, Amersham & High Wycombe

For an informal chat about this role in more detail, please contact Amy Starsmore on 01494 421706 or

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

  • a fair and inclusive culture
  • the chance to really make a difference to those around you
  • health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
  • a unified voice through our Employee Representative Group
  • ongoing support, and the opportunity to develop and progress in your career with us
  • opportunities to take part in fun activities such as fundraising and social events

About the Business Unit

The Environmental Health service forms part of the Planning, Growth and Sustainability directorate.  The service encompasses all aspects of environmental health and is delivered across three teams; Strategic Environmental Protection, Housing and Domestic and Commercial.  The directorate delivers a range of services including trading standards, housing, planning, economic growth, regeneration, strategic infrastructure, transport and property.

Coming together as a single EH service, our purpose is to ensure a safe and healthy, living and working environment within Bucks, minimising the impact on the environment and ensuring compliance with the law. Our vision is to provide a trusted and approachable Environmental Health service for local communities, businesses and visitors, ensuring Bucks is a safe place to work, live and visit.

The Environmental Health service works to help ensure that Buckinghamshire is a safe and healthy place to live and work, minimising impacts on the environment & supporting businesses to ensure compliance with the law. Our vision is to provide a trusted & approachable service for local communities, businesses & visitors, ensuring Bucks is a safe place to work, live & visit. Recently, our teams have been critical in providing a flexible response to the pandemic. As well as this monitor food safety (including awarding hygiene ratings), supporting public health and acting against nuisance. From 2019 to 2020, the service responded to over 8,100 environmental health requests.

The council’s key priorities are:

  • strengthening our communities
  • improving our environment
  • protecting the vulnerable
  • increasing prosperity

The COVID-19 pandemic has presented new challenges to how the council works and each of our directorates has had to adapt to different ways of working. Maintaining essential services to protect some of the most vulnerable people in our communities during this pandemic has been a key area of work and ongoing recovery and improvement work is likely to continue beyond the next financial year.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto-enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme and the opportunity to gain membership to Costco. We have discounted gym memberships, Travel discounts with Arriva and Chiltern Railways and much more.


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