Covid Marshall Team Leader

South London
19 Nov 2020
19 Dec 2020
Contract Type
Full Time

Our South London client is recruiting for Covid Marshal Team Leader to provide oversee and manage compliance in the public and businesses around Covid-19 regulations and guidance.

Supervising a team of Covid Marshals, the team leader will oversee the workload of officer carrying out preventative measures relating to Covid-19 regulations such as:

Social Distancing

The wearing of face coverings by employees and the public in enclosed spaces

Covid-19 Secure risk assessments and the practical application of effective controls to reduce the spread of the virus

The role of the Police and regulatory services in enforcing the Covid-19 legislation


To oversee the Covid Marshals in the delivery of the council’s objective of reducing the transmission of Covid-19 in the borough.

Supervise the Covid Marshals in providing a visible presence borough wide to instil confidence in customers, businesses and the general public that the council is taking effective action to make the borough a safe location to work, visit and live in

To work a shift pattern which covers the service requirements of the role in providing a visible presence during the night-time economy and during weekends when there is the greatest public presence in shopping areas

Undertake information gathering visits under the instruction of the Principal Regulatory Services Officer or other senior manager within the Regulatory Services Partnership for the purposes of identifying, recording and reporting standards relating to the Covid-19 legislation and guidance

To compile and disseminate intelligence reports of problems identified whilst carrying out patrols and inspection duties

Develop and manage excellent working relationship with colleagues and stakeholders to work collaboratively to drive up compliance with Covid-19 legislation and guidance within the borough.

Engage with the public to increase awareness of Covid-19 guidance and gather intelligence regarding areas of concern or poor compliance and share these with regulatory colleagues

Produce timely and accurate performance reports as required by the Principal Regulatory Services Officer, Head of the Regulatory Services Partnership or other senior manager

Monitor and record the performance of the Covid Marshals against work programme targets and provide regular reports on progress, ensuring that service delivery objectives are met within agreed timescales

Skills & Experience 

Previous experience of managing others in a frontline customer focussed profession, successfully engaging regularly with the public or businesses

Knowledge of the role of the police and regulatory services in the enforcement of Covid-19 legislation and guidance

Built and developed productive and collaborative working relationships with colleagues, stakeholders and partners

Experience of working in a customer-focussed environment and to influence, persuade and achieve through others

Experience of using standard IT packages and ability to support others in their day to day use

Experience in successfully supervising their own and the workload of others in an environment where deadlines and priorities frequently change and are often conflicting

For further information call us on 02081254321 or email

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