Covid Information Officer

East Midlands
16 Oct 2020
16 Nov 2020
Contract Type
Full Time

A client in The East Midlands is seeking two Covid Information Officers to help out with an ongoing project.

The duties will be as follows:

- Provide high quality, effective advice and support to small and medium businesses who serve the public and have reopened in high streets.

- To visit these businesses mentioned and offer advice and guidance on how to re-open safely.

- To persuade these businesses to comply with government guidelines in relation to reopening safely, data collection as necessary, use of relevant phone apps and assist them in overcoming any perceived barriers.

- Undertake research in response to business enquiries and signpost enquiries to others services and agencies as required.

- Collect succinct information and statistics on businesses within the district with relation to Covid19 reopening.

- To be a visual presence to businesses and instil confidence that the council is here to help.

- Ensure businesses are following guidance and regulatory requirements with respect to COVID safety.

- Carry out visits across the district to businesses to ensure COVID preparedness and compliance.

- Signpost businesses to relevant guidance in government or the council.

- Work with the council officers in ensuring correct information is collected and stored within GDPR guidelines.

- Stay up to date with government guidance and regulatory requirements.

- Monitor business reopening and or closing statistics and feed back to the Economic Development Team and/or the Environmental Health Service.

- Provide information to the public in the town centres on the measures in place to ensure the safe reopening of these areas, including:

o Advising the public on COVID-19 regulations such as social distancing and wearing a face covering

o Directing the public to hygiene stations, where relevant

o Leafleting, advertising walkers and providing verbal messaging

- Ensuring the public are aware of any temporary public realm changes in place due to Covid19.

- Uphold the health and safety issues and ensure that fire regulations are complied with.

- Uphold other legislation, including equalities, in all dealings with customers and colleagues.

- Flexibility to be able to cover busy peaks, especially at evenings and weekends.

**Please only apply if you have previous experience in a Council Advisory role OR have carried out many of the above duties in a similar role dealing with the Covid outbreak**

If you meet the above criteria, please send your CV to in the first instance.

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