Environmental Health Officer (Housing)
Environmental Health Officer (Housing)
Directorate: Housing and Customer Services
The contract is for an initial three months
Undertake inspection, investigations and project work in any aspects of Environmental Health; Housing and Public Protection work and to ensure the delivery and promotion of excellent services to the businesses and people of the Council.
Support the team’s lead officers and team managers as required in the delivery of public protection performance to ensure the highest quality of service and fulfil the Council’s statutory responsibilities.
Provide support to the team mangers in the overall operation of all aspects of the Housing Division’s activities and to undertake the role of Lead Officer as required in their absence.
Lead various areas of specialist work as allocated by the team managers including keeping up-to-date on all legal requirements and other specialist knowledge in those areas, and for the training and updating of other staff in those areas of work.
Ensure the provision of high quality advice, support and enforcement to local people and local businesses to facilitate compliance with consumer protection requirements and to promote a fair, safe and healthy environment.
Work flexibly as directed on all aspects of the Housing Division’s workload and operations, and beyond, within legal qualification parameters.
Key Duties / Responsibilities
Assist the team managers to implement strategies for first class housing; environmental health and consumer protection investigational and project-based services with a customer-focused ethos delivering excellent services to the businesses and people of the Council.
Implement the Housing Division’s overall strategic direction, policies and objectives.
Effectively and efficiently manage all work, projects and staff allocated by the team mangers to achieve the highest standards of performance.
Responsibility for contributing to the delivery of the standards and quality of services provided by the team to local people and local businesses, and be an adviser to the team managers on all aspects of service delivery within any areas of specialist work allocated.
Review systems and procedures to ensure they are efficient, effective and facilitate the delivery of high standards of performance.
Ensure high quality performance using a wide range of high level skills in all aspects of the team’s work which meets or exceeds that of the best performing authorities.
Organise own workload and manage and conduct all inspection, investigation, education and promotional work to the highest professional standards.
Operationally manage and project lead allocated staff from the team as and when engaged on relevant functions.
Effective recommendations and decision making regarding business practices and procedures.
Manage projects, staff and resources as allocated in a cost effective and financially disciplined manner acting in the best interests of the Private Sector Housing Service, Housing Division, People Directorate and Council at all times.
Promote and demonstrate strong, direct and effective communication both externally and within the Sections, Division, Department, across the Council.
Use appropriate systems and technology to best effect to ensure the efficient and effective discharge of the Sections’ duties and responsibilities.
Prepare complex reports for ultimate consideration by the Strategic Manager and/or Director of Housing in relation to housing; environmental health; public protection and public health matters.
Contribute to the development of clear communication materials for the benefit of service users.
Maintain primary/ home authority relationships and other contacts at top management level with businesses in relation to regional, national and international operations and complex problems.
Contribute toward achieving the Councils corporate vision and objectives.
Ensure any project, operation or other work allocated is thorough, professional and customer focused in how it is delivered.
Communicate clearly with an open and supportive approach at all levels and demonstrate effective team working within and beyond the Division.
Through personal example, open commitment and clear action, value and celebrate the diversity of local communities, ensuring equality of access and treatment in employment and service delivery.
Finance and Staffing Dimensions
To be responsible for those staff and resources allocated by the team managers and to manage those resources efficiently and effectively to deliver the Housing Division’s objective
Any other duties appropriate to the post.
Knowledge and Qualifications
A degree, diploma or equivalent qualification in Environmental Health or and evidence of continuous professional development.
A detailed professional knowledge of the legislation and other requirements and procedures relating to most areas of environmental health work.
Evidence of a clear understanding of Environmental Health Services with knowledge of current trends and initiatives in the sector.
Evidence of a clear understanding of Environmental Health Services with a detailed knowledge of current trends and initiatives in the sector.
Evidence of successfully developing effective working relationships, and partnerships with similar organisations or customer groups.
Evidence of successful planning and operational delivery of high quality public protection services.
A thorough understanding and awareness of how public protection impacts on customers, residents and visitors to the area.
Skills and Abilities
Able to provide clear, balanced advice and guidance on technical and operational issues.
Ability to influence legal compliance through the application of enforcement powers and techniques.
Able to project manage in a public protection based local government environment.
Excellent interpersonal skills with the ability to establish positive relationships with colleagues, external agencies and partners
Good advocacy, oral, written and presentation skills.
Ability to contribute to the successful promotion of services to customers, businesses and the media.
Ability to fulfil all spoken aspects of the role with confidence through the medium of English
Energetic, enthusiastic, resilient and determined with the ability to work under pressure.
High degree of personal and professional probity, integrity and credibility that sustains the confidence of colleagues, elected members and partners.
Able to be a clear and effective decision maker in a challenging environment.
A commitment to continually deliver the highest standards of service delivery