Operations Manager (Private Sector Housing Assistance and Empty Properties)

£41,898 - £43,815
17 May 2018
01 Jun 2018
Contract Type
Full Time

Operations Manager (Private Sector Housing Assistance and Empty Properties)

Job Reference Number 07537

Location Croydon

Division Housing Needs & Strategy

Salary Grade 14 £41,898 - £43,815

Business Unit Housing Needs & Assessment

Position Type Permanent

Contract Type Full Time

Number of Hours 36

Closing Date 01/06/18

About Croydon

Croydon hasn’t seen expansion like we are currently experiencing since the 1960s. We’re already well underway with some £5bn of investment that will be completed over the next few years. New offices, new retail, and new homes will provide well-paid jobs and high-quality accommodation for our rapidly growing population.

Croydon is a naturally ambitious council – so we’re looking for inspirational leaders who share our passion for supporting business growth and responding to local needs.

Strong partnerships are the foundation for the future. That’s why we’re constantly looking forward. We need to find creative new ways of working together with other agencies and the private sector to deal with the financial challenges ahead.

Because with growth comes increased demand – but also huge opportunity.

Chances like this only come along once in a generation, and our task, and maybe yours, is to shape a positive future for Croydon’s residents and businesses alike.

Operations Manager (Private Sector Housing Assistance and Empty Properties)

Managing a team of 2 Grants and Loans Surveyors, 2 Empty Property Officers, 1 Senior Home Investment Officer, 2 home Investment Officers and 1 Coordinator, you will:  

-Deliver the Private Sector Housing Assistance Programme and the Empty Property Service, which includes means tested grants and loans for repairs and adaptations.

-Be the technical lead for the team on all matters relating to the provision of assistance and completion of building and adaptation works in private sector homes, including building construction, housing assistance and empty property work, related health and safety, contract, and legal interpretation - matters.

-Be responsible for the customer focused, efficient and effective delivery of the services, including developing agreed objectives and productivity targets and ensuring these are met.

-Be responsible for procuring, managing and monitoring frameworks of contractors for private sector housing assistance works, ensuring contractors operate within the contract and audit requirements.

-Provide leadership within the service, including line management of staff delivering front line services.

-Be responsible for budgetary control, performance and financial monitoring.

-Be responsible for continuous improvement and development of the services through review of current processes involving stakeholders and departmental working, to achieve innovative and creative solutions and the introduction of new initiatives.

Equalities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a standard DBS check.  


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