Trading Standards Officer
Working on behalf of a Local Authority in West London, Buckingham Futures has an excellent opportunity for a knowledgeable Trading Standards Officer to manage a caseload which can encompass the complete range of Trading Standards legislation, and involving, though not exclusively or exhaustively:
- The assessment and prioritisation of complaints and service requests coming into the Service The investigation of complaints and service requests that fit within current criteria Management of product withdrawals and recalls Investigation of rogue traders and scams Providing appropriate support to victims of crime and making referrals to other agencies where appropriate
Provide trading standards advice to consumers and businesses in line with legislation and case law.
To apply professional and technical skill to the investigation and management of potential criminal offences or civil breaches, including:
The collection of all necessary evidence for potential legal proceedings including witness statements, conducting inspections using powers available and conducting PACE interviews
Appropriate management of victims and witnesses, including vulnerable witnesses
Preparation of high quality and comprehensive infringement reports containing all necessary evidence with appropriate recommendations
Liaison with the Council's Legal Services
Attendance at court and giving evidence as necessary
Production and dissemination of intelligence reports where appropriate
To help plan and deliver promotional and other activities, including training that helps influence business to improve their understanding of relevant regulatory responsibilities under consumer protection legislation.
To maintain accurate and timely records using current software on the Trading Standards database of visits, inspections, service requests and complaints.
- Diploma in Trading Standards (DTS) or its antecedents OR Diploma in Consumer Affairs and Trading Standards (DCATS) OR To hold Chartered Trading Standards Practitioner status; or be accredited by the National Crime Agency as a Financial Investigator under parts 2 and 8 of the Proceeds of Crime Act 2002 OR Full Diploma in Consumer Affairs (DCA)
Experience of obtaining Justices' warrants, RIPA authorisations and similar legal processes
Experience of leading and participating in investigations with a track record of preparing complex infringement reports that have resulted in legal proceedings
Experience of working with small, medium and large enterprises and an understanding of commercial realities when seeking compliance with legislation
Experience in providing advice and information to, and influencing, a wide variety of stakeholders including businesses, consumers, enforcement partners and colleagues - from vulnerable consumers to Directors and representatives of large businesses
If you have the right experience for this role and feel your skills and experience match the requirements, or if you would like more information on the role, please contact us on 020 8732 5450 or email firstname.lastname@example.org